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Contact us with your order number and the product or service concerned.

For an incorrect, damaged, or potentially incompatible item, describe the issue and retain its packaging. Please request instructions before sending anything back.

The published sales terms and applicable consumer law govern return eligibility, deadlines, delivery costs, and refunds. Software licences, configured modules, and completed services may have different conditions; confirm those before purchase.

This information page does not replace the store’s final sales terms, which must be approved before live trading.